Terms of service

Welcome to Luvia Goods LLC. These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and related content. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Us

This website is operated by:

Luvia Goods LLC
Attn: Dinara Islam
11807 Westheimer Road
Suite 550 PMB 642
Houston, TX 77077
United States

Phone: 832-731-9269

Throughout these Terms, “we,” “us,” and “our” refer to Luvia Goods LLC.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You may not:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorized access to our website, systems, or accounts.
  • Interfere with the operation or security of the website.
  • Copy, reproduce, distribute, or exploit website content without our permission.
  • Use our website to transmit harmful, malicious, or unauthorized material.
  • Impersonate another person or entity.

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information displayed on our website are accurate.

However, we do not guarantee that all information will always be complete, current, or error-free. Product colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.

4. Orders and Purchases

When you place an order through our website, you agree to provide accurate and complete information.

We reserve the right to refuse, limit, or cancel an order for reasons including:

  • Product availability
  • Pricing or listing errors
  • Suspected fraud or unauthorized activity
  • Incorrect customer information
  • Other circumstances that may prevent us from fulfilling the order

If we cancel an order after payment has been processed, we will issue an applicable refund to the original payment method.

5. Pricing and Payment

All prices displayed on our website are subject to change without notice.

You agree to provide valid payment and billing information when placing an order. By submitting payment information, you represent that you are authorized to use the payment method provided.

We may use third-party payment processors to securely process payments. Your use of a third-party payment service may also be subject to that provider's terms and policies.

6. Shipping

We offer free shipping on eligible orders.

Shipping estimates are provided for convenience and may vary depending on the destination, carrier, weather, holidays, and other circumstances outside our control.

Once an order has been shipped, delays caused by the shipping carrier may be outside our control.

Please refer to our shipping information and Return & Refund Policy for additional details.

7. Returns and Refunds

Our 30-day return policy applies to eligible purchases.

Products must generally meet the applicable return requirements described in our Return & Refund Policy. Please review that policy before returning an item.

8. Intellectual Property

All content on this website, including but not limited to:

  • Text
  • Product descriptions
  • Logos
  • Brand names
  • Graphics
  • Images
  • Videos
  • Website design
  • Layout
  • Software
  • Other materials

is owned by or licensed to Luvia Goods LLC and may be protected by applicable intellectual-property laws.

You may not reproduce, modify, distribute, publish, sell, or otherwise use our website content without our prior written permission, except as permitted by applicable law.

9. User Content

If you submit reviews, comments, photographs, testimonials, feedback, or other content to us, you agree that you have the right to submit that content.

By submitting content, you grant Luvia Goods LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute the content for business and marketing purposes, subject to applicable law.

We reserve the right to remove content that we believe is unlawful, offensive, misleading, defamatory, or otherwise inappropriate.

10. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment providers, shipping companies, or other services.

We are not responsible for the content, policies, security, availability, or practices of third-party services. Your use of third-party services may be subject to their own terms and privacy policies.

11. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will be completely error-free.
  • All information will always be accurate or current.
  • The website will be free from viruses or other harmful components.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Luvia Goods LLC and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Luvia Goods LLC and its owners, employees, affiliates, and service providers from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms, misuse of the website, or violation of applicable laws or third-party rights.

14. Changes to These Terms

We may update or modify these Terms from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

15. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable to Luvia Goods LLC, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute will be handled in accordance with applicable federal, state, and local laws.

16. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our other applicable website policies, constitute the agreement governing your use of our website, except where additional terms apply to a specific product, service, or transaction.

18. Contact Us

If you have questions about these Terms of Service, please contact us:

Luvia Goods LLC
Dinara Islam
11807 Westheimer Road
Suite 550 PMB 642
Houston, TX 77077
United States

Phone: 832-731-9269